FAQs

Frequently Asked Questions


In order to offer you the lowest shipping rates, we combine similar items in one shipment subject to the processing times of all items in the shipment see shipping and delivery above. If a temporary out of stock item should prevent available items on your order from shipping when expected, you may specifically request that the available items be shipped separately. This will not affect your shipping charges, but you must contact our customer service center directly.

Art.com guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our customer service center